/* Support Page Styles */

/* Support Hero Section */
.support-hero {
    background: linear-gradient(rgba(0, 0, 0, 0.6), rgba(0, 0, 0, 0.6)), url('../img/support-hero.webp');
    background-size: cover;
    background-position: center;
    height: 400px;
    color: white;
    display: flex;
    align-items: center;
    justify-content: center;
    text-align: center;
}

.active {
    color: var(--primary-color) !important;
    font-weight: 700;
}

.active-link {
    color: var(--accent-color) !important;
}

/* Support Options Grid */
.support-options {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 2rem;
    padding: 4rem 2rem;
    background-color: white;
}

.support-option {
    text-align: center;
    padding: 2rem;
    border-radius: 8px;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.05);
    transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.support-option:hover {
    transform: translateY(-5px);
    box-shadow: 0 8px 25px rgba(0, 0, 0, 0.1);
}

.support-option i {
    font-size: 3rem;
    color: var(--primary-color);
    margin-bottom: 1.5rem;
}

.support-option h3 {
    font-size: 1.5rem;
    margin-bottom: 1rem;
}

.support-option p {
    color: var(--gray-color);
    margin-bottom: 1.5rem;
}

/* Contact Section */
.contact-section {
    padding: 4rem 10rem;
    background-color: var(--light-gray);
}

.contact-container {
    display: flex;
    flex-wrap: wrap;
    gap: 3rem;
    margin-top: 3rem;
}

.contact-info {
    flex: 1;
    min-width: 300px;
}

.contact-method {
    display: flex;
    align-items: flex-start;
    margin-bottom: 2.5rem;
}

.contact-method i {
    font-size: 2rem;
    color: var(--primary-color);
    margin-right: 1.5rem;
    min-width: 35px;
}

.contact-method h3 {
    font-size: 1.2rem;
    margin-bottom: 0.5rem;
}

.contact-method p {
    color: var(--dark-color);
    margin-bottom: 0.25rem;
}

.contact-method .hours {
    color: var(--gray-color);
    font-size: 0.9rem;
}

.chat-now-btn {
    display: inline-block;
    background-color: var(--accent-color);
    color: white;
    padding: 0.5rem 1rem;
    border-radius: 4px;
    font-weight: 600;
    margin-top: 0.5rem;
    transition: background-color 0.3s ease;
}

.chat-now-btn:hover {
    background-color: #c17a3a;
}

.contact-form {
    flex: 1;
    min-width: 300px;
    background-color: white;
    padding: 2rem;
    border-radius: 8px;
    box-shadow: 0 5px 20px rgba(0, 0, 0, 0.1);
}

.contact-form h3 {
    margin-bottom: 1.5rem;
    font-size: 1.5rem;
    text-align: center;
}

.form-group {
    margin-bottom: 1.25rem;
}

.form-group label {
    display: block;
    margin-bottom: 0.5rem;
    font-weight: 600;
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 0.75rem;
    border: 1px solid #ddd;
    border-radius: 4px;
    font-family: var(--body-font);
    font-size: 1rem;
}

.form-group textarea {
    resize: vertical;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 2px rgba(44, 110, 73, 0.2);
}

/* FAQ Section */
.faq-section {
    padding: 4rem 2rem;
    background-color: white;
}

.faq-categories {
    display: flex;
    justify-content: center;
    flex-wrap: wrap;
    gap: 1rem;
    margin-bottom: 3rem;
}

.faq-category-btn {
    padding: 0.75rem 1.5rem;
    border: 2px solid var(--primary-color);
    background-color: white;
    border-radius: 30px;
    color: var(--primary-color);
    font-weight: 600;
    font-size: 0.9rem;
    cursor: pointer;
    transition: all 0.3s ease;
}

.faq-category-btn.active,
.faq-category-btn:hover {
    background-color: #c1c3c2;
    color: white;
}

.faq-container {
    max-width: 900px;
    margin: 0 auto;
}

.faq-category {
    display: none;
}

.faq-category.active {
    display: block;
}

.faq-item {
    margin-bottom: 1.5rem;
    border: 1px solid #eee;
    border-radius: 8px;
    overflow: hidden;
}

.faq-question {
    padding: 1.25rem;
    background-color: #f9f9f9;
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: pointer;
    transition: background-color 0.3s ease;
}

.faq-question:hover {
    background-color: #f0f0f0;
}

.faq-question h3 {
    font-size: 1.1rem;
    margin-bottom: 0;
}

.faq-question i {
    color: var(--primary-color);
    transition: transform 0.3s ease;
}

.faq-item.active .faq-question i {
    transform: rotate(180deg);
}

.faq-answer {
    padding: 0;
    max-height: 0;
    overflow: hidden;
    transition: all 0.3s ease;
}

.faq-item.active .faq-answer {
    padding: 1.25rem;
    max-height: 1000px;
}

.faq-answer p {
    margin-bottom: 1rem;
}

.faq-answer ul,
.faq-answer ol {
    margin-left: 1.5rem;
    margin-bottom: 1rem;
}

.faq-answer li {
    margin-bottom: 0.5rem;
}

/* Returns Section */
.returns-section {
    padding: 4rem 10rem;
    background-color: var(--light-gray);
}

.returns-container {
    display: flex;
    flex-wrap: wrap;
    gap: 3rem;
}

.returns-info {
    flex: 1;
    min-width: 300px;
}

.returns-info h3 {
    font-size: 1.5rem;
    margin-bottom: 1rem;
    color: var(--dark-color);
}

.policy-list {
    margin: 1.5rem 0;
}

.policy-list li {
    display: flex;
    align-items: flex-start;
    margin-bottom: 1rem;
}

.policy-list li i {
    color: var(--primary-color);
    margin-right: 0.75rem;
    font-size: 1.2rem;
}

.policy-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: 1rem;
    margin-top: 2rem;
}

.policy-buttons a {
    display: flex;
    align-items: center;
}

.policy-buttons a i {
    margin-right: 0.5rem;
}

.returns-process {
    flex: 1;
    min-width: 300px;
}

.returns-process h3 {
    font-size: 1.5rem;
    margin-bottom: 2rem;
    color: var(--dark-color);
}

.process-steps {
    margin-bottom: 2rem;
}

.process-step {
    display: flex;
    margin-bottom: 1.5rem;
}

.step-number {
    width: 40px;
    height: 40px;
    background-color: var(--primary-color);
    border-radius: 50%;
    color: white;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    margin-right: 1rem;
    flex-shrink: 0;
}

.step-content h4 {
    font-size: 1.1rem;
    margin-bottom: 0.25rem;
}

.step-content p {
    color: var(--gray-color);
}

.start-return-btn {
    text-align: center;
    margin-top: 2rem;
}

.store-directions {
    display: inline-block;
    margin-top: 1rem;
    color: var(--accent-color);
    font-weight: 600;
    border-bottom: 2px solid transparent;
    transition: border-color 0.3s ease;
}

.store-directions:hover {
    border-color: var(--accent-color);
}

/* Responsive styles */
@media (max-width: 1024px) {
    .support-options {
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 768px) {
    .support-hero {
        height: 300px;
    }

    .returns-container {
        flex-direction: column;
    }

    .contact-section {
        padding: 2rem 1rem; /* 缩小内边距 */
    }

    .contact-container {
        flex-direction: column; /* 垂直排列 */
        gap: 2rem; /* 减少间距 */
    }

    .contact-info, .contact-form {
        min-width: 100%; /* 占满宽度 */
    }

    .contact-method {
        margin-bottom: 1.5rem; /* 减少间距 */
    }

    .contact-method i {
        font-size: 1.5rem; /* 缩小图标 */
        margin-right: 1rem;
    }

    .contact-method h3 {
        font-size: 1rem; /* 缩小标题 */
    }

    .contact-method p {
        font-size: 0.9rem;
    }

    .contact-method .hours {
        font-size: 0.8rem;
    }

    .chat-now-btn {
        padding: 0.4rem 0.8rem; /* 缩小按钮 */
        font-size: 0.9rem;
    }

    .contact-form {
        padding: 1.5rem; /* 减少内边距 */
    }

    .contact-form h3 {
        font-size: 1.25rem; /* 缩小标题 */
    }

    .form-group {
        margin-bottom: 1rem;
    }

    .form-group label {
        font-size: 0.9rem;
    }

    .form-group input,
    .form-group select,
    .form-group textarea {
        width: 100%; /* 占满宽度 */
        padding: 0.5rem;
        font-size: 0.9rem;
    }

    .btn-primary {
        width: 100%; /* 按钮占满宽度 */
        padding: 0.75rem;
        font-size: 1rem;
    }

    .returns-section {
        padding: 2rem 1rem; /* 缩小内边距 */
    }

    .returns-container {
        flex-direction: column; /* 垂直排列 */
        gap: 2rem; /* 减少间距 */
    }

    .returns-info, .returns-process {
        min-width: 100%; /* 占满宽度 */
    }

    .returns-info h3, .returns-process h3 {
        font-size: 1.25rem; /* 缩小标题 */
    }

    .policy-list {
        margin: 1rem 0;
    }

    .policy-list li {
        margin-bottom: 0.75rem;
    }

    .policy-list li i {
        font-size: 1rem; /* 缩小图标 */
    }

    .policy-buttons {
        flex-direction: column; /* 按钮垂直排列 */
        gap: 0.75rem;
        margin-top: 1.5rem;
    }

    .policy-buttons a {
        width: 100%; /* 按钮占满宽度 */
        justify-content: center;
        padding: 0.75rem;
    }

    .process-step {
        margin-bottom: 1rem;
    }

    .step-number {
        font-size: 1.25rem; /* 调整步骤编号大小 */
        min-width: 30px; /* 确保编号区域不被挤压 */
    }

    .step-content h4 {
        font-size: 1rem; /* 缩小步骤标题 */
    }

    .step-content p {
        font-size: 0.9rem; /* 缩小描述文字 */
    }

    .start-return-btn a {
        width: 100%; /* 按钮占满宽度 */
        padding: 0.75rem;
        font-size: 1rem;
    }
}

@media (max-width: 480px) {
    .support-options {
        grid-template-columns: 1fr;
    }

    .faq-category-btn {
        width: 100%;
        text-align: center;
        margin-bottom: 0.5rem;
    }

    .store-search form {
        flex-direction: column;
    }

    .store-search input {
        border-radius: 4px;
        margin-bottom: 0.5rem;
    }

    .store-search button {
        border-radius: 4px;
    }
}